Returns & Exchanges
At Femmella, we want you to love your purchase; however, if you are not completely satisfied, we offer a seamless return and exchange process within 15 days of delivery. Our goal is to ensure your shopping experience remains effortless and stylish from start to finish.
Initiate Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Check
Ensure that the products are unworn, unwashed, and have all original tags and packaging intact to qualify for a successful processing.
Schedule Pickup
Once your request is approved, we will arrange a complimentary reverse pickup from your delivery address within 2-3 business days.
Refund or Exchange
After a successful inspection at our warehouse, your exchange will be dispatched or your refund will be credited to your original payment method within 7-10 days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing